All Acoustic Strawberries products are printed to purchase and are not eligible for return or exchange. In the case of items arriving defective or damaged, please message me through the contact form or email me with photos of both the damaged item as well as the packaging. Damaged items will need to be returned for a replacement to be created for you.

If you entered in an invalid address for your delivery, your item(s) will be held until you update your address with me and pay an invoice for reshipment.

Shipping returns

Those returning a defective/damaged item will be emailed a pre-paid return label for shipping the damaged item to me. After inspecting the original item, a replacement will be ordered and shipped to you.

Need help?

Contact me through my contact form for questions related to defective products.